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VR rendering failed

If your VR has been performing normally before, but suddenly the rendering fails at a certain moment, and the reason cannot be found out, please first troubleshoot from the following angles:

1, has changed domain name?​

Check whether the allow_hosts field value in my work.json is consistent with the domain name configuration information inconsole.

Domain profile view page

2. Does the work data signature expire?​

Check work.json for the expire_at field to see if the signature expires.

e.g.: "expire_at": "1964772839406" , The browser console will Unix timestamp 1964772839406 By new Date() method to UTC time, See whether UTC time expired.

Unix Turn UTC Simple Sample Chart

3. Modify work data manually?​

danger

Please do not modify it manually work data, otherwise it will cause unpredictable rendering problems!

For other questions, please contact developer@realsee.com.